Government of India, Ministry of Finance, Department of Revenue,
Central Board Of Indirect Taxes & Customs

Directorate General of Performance Management

Whats New

  • Seniority list Translators dt 11.10.19…english
  • Draft Transfer guidelines dt 07.08.2020…English

Inspections Carried Out

In the wake of re-organization and cadre re-structuring, the number of Commissionerate of Customs had gone up to 60 and DGPM is inspecting 1/3rd of the field formation in a year and it is ensured that all the Customs Commissionerate are inspected at least once in every 3 years.

Vide F.No. 296/02/2010-CEx- dt. 11.05.2010 issued by Secretary, CBEC it had been suggested that inspections are carried out as per BMB No. 32/10. In view of this, it is proposed and planned that inspections are be carried out in following manner:-

2. The primary responsibility for compliance of inspection notes drawn by DGPM in respect of a Commissionerate will rest with the Jurisdictional Chief Commissioner.

Number of Customs Commissionerate which have been inspected during the last five years by DGPM(Hqrs.) and its 5 regional units is as under:-

2015-16 11 3 4 4 3 5 30
2016-17 7 3 3 1 1 6 21
2017-18 10 2 2 3 2 4 23
2018-19 8 3 2 1 1 4 19
2019-20 8 3 4 1 2 4 22
2020-21 5 1 3 3 3 4 19
2021-22 6 0 4 3 1 5 19

From DG's Desk

Sh. Pramod Kumar
Director General, DGPM

As the performance evaluation wing of the Central Board of Indirect Taxes and Customs [CBIC], it has been the endeavour of the Directorate General of Performance Management [DGPM] to evaluate the processes, been followed by the field formations, for ensuring optimum delivery of assured services to the stakeholders. Setting up of goals, making Strategy and Annual Action Plan with laid parameters ensures scalability of the efficiency of the field formations to make the tax administration more effective.
The DGPM primarily undertakes the inspections of Customs and CGST Commissionerates besides being cadre control authority for 18 directorates under CBIC. It is also the nodal agency for recovery of arrears (TAR) and also for implementation of Raj Bhasha [Official Language]. During the Covid pandemic, with a view to move towards paper-less office with accountability and transparency, DGPM introduced the e-Office application in all the offices of CBIC.
Access to the site is available both in English and Hindi and effort shall be to update it on regular basis. Any feedbacks and suggestions are welcome to be sent by e-mail to .

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