Government of India, Ministry of Finance, Department of Revenue,
Central Board Of Indirect Taxes & Customs

Directorate General of Performance Management

Whats New

  • Seniority list Translators dt 11.10.19…english
  • Draft Transfer guidelines dt 07.08.2020…English

Introduction of Tax Arrears Recovery (TAR) Branch

Tax Arrears Recovery (TAR), a Centralised Task Force is constituted by the erstwhile CBEC ( now CBIC), with a view to co-ordinate, facilitate, monitor and oversee the efforts of the Central Excise, Service Tax, CGST & customs field formations towards recovery of arrears. TAR is assigned with the responsibilities of regular monitoring and ensuring the implementation of the action plan and target fixed by the CBIC for the recovery of pending arrears. TAR also analyses the data / figures uploaded by the Chief Commissioner Zones on DDM portal (A portal designed by Directorate of Data Management, CBIC for handling all reports). The consolidated Monthly Performance Report is compiled and forwarded to the higher formations.

From DG's Desk

Sh. Pramod Kumar
Director General, DGPM

As the performance evaluation wing of the Central Board of Indirect Taxes and Customs [CBIC], it has been the endeavour of the Directorate General of Performance Management [DGPM] to evaluate the processes, been followed by the field formations, for ensuring optimum delivery of assured services to the stakeholders. Setting up of goals, making Strategy and Annual Action Plan with laid parameters ensures scalability of the efficiency of the field formations to make the tax administration more effective.
The DGPM primarily undertakes the inspections of Customs and CGST Commissionerates besides being cadre control authority for 18 directorates under CBIC. It is also the nodal agency for recovery of arrears (TAR) and also for implementation of Raj Bhasha [Official Language]. During the Covid pandemic, with a view to move towards paper-less office with accountability and transparency, DGPM introduced the e-Office application in all the offices of CBIC.
Access to the site is available both in English and Hindi and effort shall be to update it on regular basis. Any feedbacks and suggestions are welcome to be sent by e-mail to .